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Regular price
$38.00 USD
Regular price
Sale price
$38.00 USD

Return Policy

  • 30 Days after you received the item.
  • Free Return Label provided if the return is a result of our error.
  • Accessories, undergarments, and Final Sale items are not eligible for refund or exchange.

We're committed to 100% customer satisfaction! If you are unsatisfied for any reason, you may return your purchase within 30 days of delivery - in original condition.

We will also pay the return shipping costs if the return is a result of our error - you received an incorrect or defective item, etc. 

If you are interested in returning your items, please contact us with your order number and the reason for your return. A representative will provide instructions for your return process.

To return your product(s), please mail your product(s) to:

K MOMO – Return Center

2140 S 7th Ave SUITE 140

You will be responsible for paying for your own shipping costs for returning your item. However, we will pay the return shipping costs if the return is a result of our error - you received an incorrect or defective item, etc. Please contact us.  If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for any lost or damage return packages by the carrier.

  • online order CANNOT be returned or refunded or exchanged at the local K-MOMO store. All merchandise purchased at must be returned or exchanged directly to
  • Products must be in its original condition, unworn and unwashed. If your return does not match the condition as stated in your original claim, your return may be subject to a restocking fee of up to 40%.
  • If your order is returned to us due to incorrect/insufficient address, we reserve the right to withhold shipping charges from your refund.
  • Spacious Storage: Features a roomy main compartment (16.5 x 12.5 x 5.5 inches) ideal for books, clothes, and other essentials, making it perfect for work or travel.
  • Laptop Protection: Equipped with an interior padded 15-inch laptop sleeve to safeguard your device from bumps and drops.
  • Enhanced Comfort: Includes adjustable straight-cut padded shoulder straps and a fully padded back panel, designed for carrying large loads comfortably throughout the day.
  • Convenient Organization: Front utility pocket with built-in organizer, plus a seamlessly integrated side bottle pocket, ensures all your items stay secure and easily accessible.
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