It's important to us that you're completely satisfied with your K-momo.com merchandise, so we accept returns for up to 10 days after receipt of your purchase. Return items must be sent back in their original packaging, with store tags attached. Sorry, but we cannot take back personal items such as underwear, swimwear, make-up and body jewelry.

To send an item back to us, please enclose the K-momo.com invoice which arrived with your package. You may use any shipper you like, but we recommend purchasing tracking and insurance, as K-momo.com cannot be responsible for lost return shipments.

Once we receive your return package, please allow 1-2 weeks for processing. We will send you an email notification when your refund has been processed. Your refund will be issued according to the payment method you selected for the original order. Shipping fees are non-refundable.

K-momo.com
Returns Dept.
2301 W. Indian School Rd.
Phoenix, AZ, 85015

Exchanges

Due to our rapidly changing store inventory, K-momo.com does not process exchanges. We suggest that you send your merchandise back to us for a refund, and place a new order with us at any time.